A practical referral guide for advocates serving adults age 18 and older in Cuyahoga County, Ohio. Family and maternity programs are included for adult clients with dependents. Programs with a narrower age range are identified. An out-of-county treatment link is labeled when it matters.
Provider, government, and community webpages were reviewed for service descriptions, contact details, and published intake criteria. No provider was called, and bed availability, funding, and appointment capacity were not confirmed in real time.
Immediate danger
911
Life-threatening emergency. Do not wait for routine intake.
Behavioral health crisis
988
Call or text 988. FrontLine local crisis line: 216-623-6888.
Homeless shelter intake
216-674-6700
Coordinated Intake, Monday–Friday, 8 a.m.–6 p.m. Phone only.
After hours
211
Evenings, weekends, and when the first referral cannot help.
Community mental health and ongoing support
Community mental health and ongoing support
Murtis Taylor Human Services System
Adult behavioral health and substance use services, with sliding fees.
Service
Adult behavioral health and substance use services, with other family and senior supports.
Eligibility
Adults needing community behavioral health care. Service-specific clinical criteria apply. Sliding fees are based on household size and income.
Intake
Call 216-283-4400 and ask for adult behavioral-health intake or a substance use assessment.
Confirm before you send someone
Confirm outpatient intensity, psychiatry and case-management availability, clinic address, payer, and required documents. No inpatient or PHP level is inferred here.
Far West Center
Community mental health in Westlake. The Amherst site is outside Cuyahoga County.
Service
Community mental health care delivered by psychiatry, psychology, nursing, counseling, and case-management staff.
Eligibility
Adults seeking care appropriate to the center’s programs. The access office assesses fit.
Intake
For the Cuyahoga County Westlake service, call 440-835-6212 to request care.
Confirm before you send someone
Confirm the adult program, insurance or sliding fees, referral documents, and visit format. Amherst is outside Cuyahoga County. Do not assume PHP availability from older directories.
NAMI Greater Cleveland
Peer and family support, education, and referrals. Not crisis care or clinical treatment.
Service
Peer and family support groups, education, information, and referrals.
Eligibility
Adults living with mental health conditions and adult family members or support people. Choose the appropriate group.
Intake
Helpline: 216-875-7776. Published hours: Monday–Thursday 9 a.m.–9 p.m.; Friday 9 a.m.–5 p.m. Register for groups through the calendar.
Confirm before you send someone
Peer support is not clinical treatment, medication management, or emergency response. Use 988 or FrontLine for a crisis. Confirm each group’s registration and meeting format.