A practical referral guide for advocates serving adults age 18 and older in Cuyahoga County, Ohio. Family and maternity programs are included for adult clients with dependents. Programs with a narrower age range are identified. An out-of-county treatment link is labeled when it matters.
Provider, government, and community webpages were reviewed for service descriptions, contact details, and published intake criteria. No provider was called, and bed availability, funding, and appointment capacity were not confirmed in real time.
Immediate danger
911
Life-threatening emergency. Do not wait for routine intake.
Behavioral health crisis
988
Call or text 988. FrontLine local crisis line: 216-623-6888.
Homeless shelter intake
216-674-6700
Coordinated Intake, Monday–Friday, 8 a.m.–6 p.m. Phone only.
After hours
211
Evenings, weekends, and when the first referral cannot help.
Groceries: frequent pickup and neighborhood access
Groceries: frequent pickup and neighborhood access
May Dugan Center
Weekly prepacked groceries and a clothing room. Reserve ahead; no same-day appointments.
Service
Prepacked groceries and produce, with meat when available. Clothing room offers up to 10 items per person weekly.
Eligibility
Community members in need. Food: one household visit weekly. Ask about food registration and documents. Clothing: no ID required; sign-out required.
Intake
Food: Wednesday 11:30 a.m.–6 p.m.; Friday 11:30 a.m.–3:30 p.m. Walk-ins while supplies last. Reserve ahead at 216-631-5800 ext. 300 or online. No same-day appointments. Front desk: ext. 100.
Confirm before you send someone
Proxy form permits pickup for up to four households. Clothing: Monday, Wednesday, and Friday 9:30 a.m.–2:30 p.m. Call first because an attendant must be present. Confirm the arrival address and food eligibility.
Food Bank Community Resource Center
Food market at 15500 South Waterloo Road. Building hours are not the market schedule.
Service
Food market and connections to onsite community partners. Client location: 15500 South Waterloo Road, Cleveland.
Eligibility
Adults and households meeting applicable food-program criteria. Partner programs have separate eligibility. Ask about market registration and income screening.
Intake
Call the Food Bank Help Center, 216-738-2067, for market intake. Open the current monthly calendar before choosing a visit.
Confirm before you send someone
Building hours are not the market schedule. Confirm appointment-only periods, senior shopping hours, household visit limits, and documents. Diaper or partner events have separate dates and stock limits.
Cuyahoga County Public Library mobile pantries
Drive-through distributions with the Food Bank. First come, first served.
Service
Drive-through food distributions with the Food Bank at participating library branches.
Eligibility
Households needing food. Registration occurs onsite. First come, first served while supplies last.
Intake
Use the library’s Mobile Pantry calendar. Posted distribution window: 1:30–3 p.m. September 2026 examples on the calendar included Brook Park on September 16 and Garfield Heights on September 22.
Confirm before you send someone
Recheck dates, weather cancellations, and the branch address. Ask the branch about access without a car. Dated examples are not a permanent monthly schedule.