A practical referral guide for advocates serving adults age 18 and older in Cuyahoga County, Ohio. Family and maternity programs are included for adult clients with dependents. Programs with a narrower age range are identified. An out-of-county treatment link is labeled when it matters.
Provider, government, and community webpages were reviewed for service descriptions, contact details, and published intake criteria. No provider was called, and bed availability, funding, and appointment capacity were not confirmed in real time.
Immediate danger
911
Life-threatening emergency. Do not wait for routine intake.
Behavioral health crisis
988
Call or text 988. FrontLine local crisis line: 216-623-6888.
Homeless shelter intake
216-674-6700
Coordinated Intake, Monday–Friday, 8 a.m.–6 p.m. Phone only.
After hours
211
Evenings, weekends, and when the first referral cannot help.
Changes that need a fresh check
Changes that need a fresh check
Do not use the items below as proof of currently available walk-in care. They are listed so an outdated referral is not reused. Version 3 was reviewed online on September 16, 2026. Before each referral, reopen the linked source. Review phone numbers, closures, and intake at least quarterly.
- Recovery Resources clinical care routes to MetroHealth at 216-778-4428.
- Front Steps is now Rising Well at 216-781-2250.
- CHN directs HEAP and PIPP inquiries to Step Forward at 216-480-4327.
- Jordan 4 Change’s treatment location and schedule need direct confirmation.
- For each completed referral, record the provider, program, eligibility basis, contact person, date checked, application route, documents, appointment or waitlist outcome, transportation, and the next follow-up. “The website lists the service” is different from “the provider accepted this client.”
Glick Center and Rosary Hall
Not open yetNot open as of the September 16, 2026 review. Do not refer clients there yet.
Service
The Centers announces the Glick Center opening September 28, 2026. Its Rosary Hall withdrawal-management unit is announced for January 2027.
Eligibility
Not yet open as of this guide’s September 16, 2026 review. Future eligibility and admission arrangements must be confirmed after launch.
Intake
Use FrontLine crisis support at 216-623-6888 or 988 for a present crisis, and the currently listed substance use providers for treatment assessment.
Confirm before you send someone
Do not refer clients to a future facility or assume an old crisis-center address still accepts walk-ins. Recheck the provider announcement after the planned dates.
Bishop William M. Cosgrove Center
Confirm before referralOnsite service is unconfirmed. Do not use this address for Coordinated Intake.
Service
Historical listings describe meals, a pantry, and other basic-needs services. An official 2025 notice reported a temporary service pause for renovation.
Eligibility
This review did not establish a clear reopening notice. Treat current onsite service as unconfirmed.
Intake
Call 216-781-8262 or Catholic Charities central intake at 1-800-860-7373 before any referral or travel. Use 211 and food-network maps for alternatives.
Confirm before you send someone
The historical address is 1736 Superior Avenue. Do not use this address for FrontLine Coordinated Intake, which is now phone-only.