A practical referral guide for advocates serving adults age 18 and older in Cuyahoga County, Ohio. Family and maternity programs are included for adult clients with dependents. Programs with a narrower age range are identified. An out-of-county treatment link is labeled when it matters.
Provider, government, and community webpages were reviewed for service descriptions, contact details, and published intake criteria. No provider was called, and bed availability, funding, and appointment capacity were not confirmed in real time.
Immediate danger
911
Life-threatening emergency. Do not wait for routine intake.
Behavioral health crisis
988
Call or text 988. FrontLine local crisis line: 216-623-6888.
Homeless shelter intake
216-674-6700
Coordinated Intake, Monday–Friday, 8 a.m.–6 p.m. Phone only.
After hours
211
Evenings, weekends, and when the first referral cannot help.
Disability, older adults, and transportation
Disability, older adults, and transportation
LEAP
Independent living, benefits, employment, peer support, and nursing-home transition.
Service
Independent-living assistance, benefits help, employment support, peer support, and nursing-home transition services.
Eligibility
Adults with disabilities. Program-specific eligibility determines available support.
Intake
Call 216-696-2716 for information and referral. Public office: 2545 Lorain Avenue, Cleveland.
Confirm before you send someone
Describe the person’s goals and accommodation needs. Ask about benefit-work interactions, transition criteria, waitlists, and service-area limits.
Western Reserve Area Agency on Aging
Navigation for older adults, people with disabilities, and caregivers.
Service
Aging and disability service navigation, including connection to community supports and care options.
Eligibility
Older adults, people with disabilities, and caregivers. Each funded service has its own age, financial, or functional criteria.
Intake
Call 216-621-0303 or 800-626-7277 and request information and screening for the identified need.
Confirm before you send someone
Ask specifically about home-delivered meals, in-home support, caregiver assistance, and transportation. Do not assume all are available to every caller.
Greater Cleveland RTA paratransit
Shared-ride service when a disability prevents use of the regular bus. Certification is required.
Service
Shared-ride transportation for people whose disability prevents use of the fixed-route system.
Eligibility
Functional eligibility under the paratransit process. Diagnosis or age alone does not establish eligibility. Service boundaries and operating times apply.
Intake
Obtain an application online or call 216-566-5124, weekdays 8 a.m.–4:30 p.m. Request an accessible format or completion help if needed.
Confirm before you send someone
Complete certification and confirm trip booking, fare, equipment, and attendant arrangements. A disability reduced-fare card and paratransit approval are separate.